Contests Points

Your group/company may want to get things a little more exciting when it comes to boosting your numbers. One way to do this is through Contests.

QUICK LINKS:

• How to check my points in Contests using the RF Web Version/ Back Office
• Why is the "total number of my contacts" different from the "points" I have in the contest?

NOTE

• Every 12 midnight from the contest start date, the system will calibrate the contests points. Contest points may not update immediately as the system will verify your prospect's engagement.

• The system updates every 10-15 mins for your contests points to update

• The last time that the system will calibrate will be at 11:59 PM, the final minute of the contest duration

• The contest updates based on the timezone it was set

How to check my points in Contests using the RF Mobile App

• To see the Interactive Tutorial, click this link: How would I know the contents and schedule of Campaign Emails?

IMPORTANT NOTES

• The Leaderboard only applies to "Top X Users" type of contests (For example, if the contest awards the Top 10 Users that achieve the goal for the contest)
• If you want to see the contacts that gained you points, you may see them via the back office/ web version
• If you are not in the top 10, you will see your name at the bottom part of the list with no rank
• The Contest Definition is above the Leaderboard

• For more info regarding a particular Contest (Mechanics, Which resource titles are counted, Percentage of video watched that will be qualified, Etc...), tap CONTEST DETAILS

1. Once logged into the app, tap Contests at the bottom menu or tap Current Contests on the main dashboard page.

OR

2. On the Contests page, you will see the Leaderboard with the points of the Top X Users in the contest.

* If you are not in the top 10, you will see your name at the bottom part of the list with no rank

How to check my points in Contests using the RF Web Version/ Back Office

1. Once logged in, go to Contests, then click Current Contests

2. You will be brought to your progress page. Click the number beside Points

3. The Contest Activity will show you the list of contacts and their engagement that qualified for this contest

TIP!

• To know further details of the contest, click CONTEST DETAILS

Why is the "total number of my contacts" different from the "points" I have in the contest?

• Contests count OPTED-IN and ENGAGED (Click on a button on the web page/resource page, Event Invite Responses, Survey Responses) contacts towards the contest. 
• Simply entering a contact does not make them count towards the contest. The contact has to click on the link from the campaign or a resource sent.
• Some campaigns/resources might be excluded from the contest as well, so please check current rewards / contest requirements via CONTEST DETAILS

QUICK LINKS:

• How to check my points in Contests using the RF Mobile App
• How to check my points in Contests using the RF Web Version/ Back Office