Billing- How do I view/update/cancel my Billing and Subscription Information?

If you are looking into:

1. Changing/Updating your billing information (Billing Name, Email Address, Credit Card Info)

2. Changing/Updating your Subscription Type (E.g. Switching from Monthly to Annual Subscription or vice-versa)

3. Cancelling your Subscription

You may do all those on your end hassle-free!

QUICK LINKS:

To Manage your Billing/ Subscription Information using the RF Web Version/ Back Office

To Cancel your RapidFunnel Subscription using the RF Web Version/ Back Office

 

To Manage your Billing/Subscription Information using the RF mobile app

1. Once logged in, tap More

2. Tap Settings

3. Tap Billing

NOTE: If this is your first time entering your billing info, you will see this page below:

If so, just tap Upgrade

 

4. Tap the Select button of the Subscription Type of your choice then fill out the form

TIP! You may also tap the SCAN card button for quick and easy card detail capture (ONLY AVAILABLE IN THE RF MOBILE APP)

NOTE: For Coupon Codes, these are provided by your Group Leader/Upline. For concerns regarding Coupon Codes, please reach out to your Group Leader/Upline for assistance.

 

5. Once all the necessary information has been updated, tap SAVE

TIP! Should your resources and campaigns not appear after updating your billing info, please log out of the app, then log back in and see if it helps. If it does not, please reach out to our support team for assistance. Do not uninstall and reinstall your app at once.

 

To Manage your Billing/ Subscription Information using the RF Web Version/ Back Office

• For the Interactive Tutorial, see this link: How to update your billing info and change your subscription using the RF Web Version

1. Once logged in to the Web Version (my.rapidfunnel.com), click Billing Info at the left menu

IMPORTANT NOTE: If you want to change your Subscription Type (for ex., Switching from Annual to Monthly Subscription), then click this link:

Then click the box of the Subscription Type of your choice then click SAVE

2. Fill out the form

3. Make sure that you check this box:

4. If this is your first time adding your billing info, click the UPGRADE button

5. If you are just updating your billing info/ subscription info, click UPDATE

NOTE: For Coupon Codes, these are provided by your Group Leader/Upline. For concerns regarding Coupon Codes, please reach out to your Group Leader/Upline for assistance.

To Cancel your RapidFunnel Subscription using the RF Web Version/ Back Office

NOTE: Due to security reasons, cancelling your subscription should be done on your end through the steps below:

1. Once logged in to the Web Version (my.rapidfunnel.com), click Billing Info at the left menu

2. Click this link:

 

QUICK LINKS:

To Manage your Billing/Subscription Information using the RF mobile app

To Manage your Billing/ Subscription Information using the RF Web Version/ Back Office

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Should you have any questions, we are happy to help you:

1. Send us an email at support@rapidfunnel.com

2. Chat with us! on your app, go to More > Support 

Then tap the Chat icon (or leave us a message through that as well)

3. Join the discussion at RapidFunnel Community Forums